![]() ![]() “With SkyWest, you’re never far away from home. Their smaller size results in a greater sense of teamwork. Their upper management isn’t slowed by large bureaucracies that have characterized some big carriers, so service problems can often be fixed with a single phone call.Ĭommuter carriers usually have loyal work forces that are paid less and they are not hamstrung by rigorous union work rules that old-line carriers say make them less competitive with cost-cutting upstarts. Regional airlines are flexible, able to add or delete routes within days based on market conditions. “Every factor of our cost structure is lower,” said Marty Hires, spokesman for American Eagle, a group of four commuter airlines affiliated with American Airlines that covers most of the country. That’s where the growth has been,” said Walt Coleman, president of the Regional Airlines Assn., a Washington-based industry group.įinancially, the commuter carriers have many of the traits that major airlines hope to emulate as they restructure. “Since 1988, the major carriers have turned over 65% of their routes of 500 miles or less to their regional partners.
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